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Service Centre Holiday Closure: Last operating day Thursday 18 September. Reopening Monday 6 October.

12-month warranty on all spas, including new and refurbished control units. 2000+ Reviews!

Our prices just took a big dip! Now from just $949. Afterpay & Gem Visa Available.

  • Hints, Tips & How-To Videos 14

    • MSPA - HOW TO REPLACE CONTROL BOX OR LINER - COMFORT SERIES
    • MSPA - PRECAUTIONS FOR SPA STORAGE
    • MSPA - HOW TO DISASSEMBLE CONTROL BOX - FRAME SERIES (10s version)
    • MSpa 2022 Frame - How To Operate The PRCD Test (30s version)
    • MSpa 2022 Frame - How to deflate and fold MONO (30s version)
    • How to check F1
    • HOW TO DEAL WITH NO HEATING
    • MSPA - PRECAUTIONS FOR THE FIRST USAGE AFTER WINTER STORAGE
    • MSPA HOW TO CLEAN YOUR HOT TUBS
    • MSpa 2022 Frame - How to operate heating timer (20s version)
    • MSpa 2022 Frame - How To Operate The Bubble Function (30s version)
    • MSpa 2022 Frame - How to Install Filter Cartridge (30s version)
    • HOW TO DEAL WITH F1 ERROR
    • HOW TO DEAL WITH NO POWER?
  • Setup Videos 5

    • How To Set Up an MSpa BERGEN Hot Tub
    • How To Set Up an MSpa OSLO Hot Tub
    • How To Set Up an MSpa TUSCANY Hot Tub
    • How To Set Up an MSpa MONO Hot Tub
    • How To Set Up an MSpa Tekapo Hot Tub
  • Water Care 3

    • Water Care Guide
    • Limescale Prevention and Treatment Guide
    • Water Testing App
  • General Info 16

    • Power Outages and PRCD Management
    • Extension leads and MSpas
    • Filter Cartridge Care
    • Inflatable Insulation Bladder Care
    • MSpa Storage Guide
    • How Long Can You Leave Your MSpa in Standby Mode?
    • Holiday / remote settings
    • Limescale Prevention and Treatment Guide
    • Filter Cleaning And Replacement
    • How Much Should My Spa Running Costs Be?
    • How To Operate The Heating Timer
    • Insect and Rodent Mayhem
    • Older Spa Models and 120 Pleat Filters
    • Pairing the Remote with the LED Light Strip
    • Portable Spas are NOT compatible with Silver Products
    • Warranty Information and How To Return Your Control Unit
  • Owners Manuals 4

    • Bergen / Tekapo
    • Camaro
    • Oslo
    • Mono-Eco / Tuscany
  • Troubleshooting 12

    • Limescale Prevention and Treatment Guide
    • Spa is Deflating
    • Filter Cleaning And Replacement
    • Heat Light Turns Red
    • M-Spa App Says Flow Is Weak
    • Spa has a leak or puncture
    • Unit is Running But Not Heating
    • Fencing Requirements
    • E1 and F1 Errors
    • Camaro Cover Lid Will Not Zip
    • Blanking Error
    • Bubbler Times Out
Portable Spas NZ MSpa Help Centre Water Care

Water Care

3 Docs

Water Care Guide

Last Updated: 18th September, 2025

Water Maintenance Made Easy MSpa maintenance must focus on chemical balance in your pool water, especially maintaining the pH in the ideal range 7.2 - 7.8. Fail...

Limescale Prevention and Treatment Guide

Last Updated: 22nd September, 2025

What Causes Limescale? Limescale develops when the pH of the water is left consistently higher than the pH OK Range of the test strips. The high pH causes any c...

Water Testing App

Last Updated: 22nd September, 2025

Use our comprehensive water testing app here - https://portablespas.co.nz/pages/water-testing-app

 
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