Portable Spas NZ warrants all Spa Models and the Wicker Surround Set only against defects in material and workmanship for a period of: ONE (1) Year. The warrant...

Please accept our apologies if you are impacted by the 2200W heater being out-of-stock Due to extraordinary demand, we are now out-of-stock on the 2200W heate...

If you need to send your control unit to Portable Spas New Zealand for repair! Here's how the process works: Prepare Your Control Unit: Ensure you only send th...

Is This You? Living in a location in New Zealand where you sometimes lose power? And especially for those that have an MSpa located at a holiday home or other...

Flexible Placement Your MSpa can be situated on any flat surface anywhere inside or outside on your property. That flexibility is one of the spa pool's highligh...

Understanding the Filter Indicator The filter symbol on your MSpa will flash at you when the MSpa determines it's time to replace the filter with a new one. You...

The instructions say stop inflating before all wrinkles have gone. After years of experiencing the deflating insulation bladder, I learnt a few things that I ha...

Before Storing Your MSpa Follow these steps to properly prepare your MSpa for storage: 1. Clean the Control Unit Pipes Check your control unit pipes for any r...

Dave's comment: I've not yet found the limit. The longest I've left one of my MSpas has been 6 weeks. Quick Method When I'm sure I won't be back at my MSpa with...

When you aren’t going to be using your MSpa for a while, you need not drain it,deflate it and store it away. Of course that is still an option, but some Kiwis c...

What Causes Limescale? Limescale develops when the pH of the water is left consistently higher than the pH OK Range of the test strips. The high pH causes any c...

Filters should be cleaned at least once per week, but as a rule wash them thoroughly with a garden hose anytime filters start to look brown in colour like in th...

There are a number of variables that will affect your spa's running cost. These include set temperature, how often you are running the bubbler, if are you keepi...

The timer function on your smart control or top panel works differently to a conventional timer. You CANNOT set specific times of day that you would like the sp...

Insects such as ants and cockroaches can cause severe damage to your control unit. Slugs and rodents also seem particularly fond of the heat coming from your...

120 Pleat filters do not require the cartridge filter bayonet as shown above. The base of the bayonet is essentially built into the 120 pleat filters and the f...

If you cannot get your remote to function with the LED light strip on Aurora or Oslo models, first make sure you insert batteries into remote as remotes do not...

Our Portable Spa range has been tested and is compatible for use with both bromine and chlorine. Our products have not been tested for silver products and its...