Annual Service
Annual Service
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All pools - swimming or spa require maintenance and service. Your MSpa control unit should be serviced annually if you use it regularly. If you haven't had it serviced in the last year or if you plan on selling it, consider getting it serviced to increase your sell price.
If you are not going to use your spa for a week or more, consider sending it for service so you have confidence it will work when you want to use it.
Standard service is $150 plus shipping. Extra charges may apply if major components need to be replaced. Use the return shipping label to send your control unit to our service centre in a banana box.
Shipping
Shipping
Spas
Mono6 - Metropolitan: $99 flat fee*. Rural: $169 flat fee*.
Mono8 - Metropolitan: $119 flat fee*. Rural: $189 flat fee*.
Oslo (4 boxes) - Metropolitan: $279 flat fee*. Rural: $379 flat fee*.
Tuscany (2 boxes) - Metropolitan: $179 flat fee*. Rural: $279 flat fee*.
All other spas (per box) - Metropolitan: $79 flat fee*. Rural: $119 flat fee*.
Spa control units (return) (except Oslo) - Metropolitan: $59.95*, Rural: $69.95*
Spa control units (one way) (except Oslo) - Metropolitan: $35.00*, Rural return: $45.00*
Oslo control units (return) - Metropolitan: $199.00*, Rural: $299.00*
Oslo control units (one way) - Metropolitan: $125.00,* Rural return: $195.00*
Accessories excluding Wicker Furniture
Metropolitan: $11 flat fee direct to your door*.
Rural: $21 flat fee direct to your door*.
Wicker Furniture
Metropolitan: $25 per item flat fee*.
Rural: $55 per item flat fee*.
Shipping discounts will be applied to 4 and 5 piece wicker furniture orders
*Subject to freight company’s standard urban and rural delivery charges. Some deliveries may attract an additional cost over and above our standard charges which will be payable by the purchaser. Any additional delivery costs payable by the purchaser will be confirmed prior to dispatch and delivery.
Please allow 3 days for metropolitan delivery and up to 10 days for rural delivery.
Need to return your unit for warranty or repairs?
Purchase our Return Shipping Label at a hugely discounted price. This cost covers sending the unit back to Portable Spas Service Centre and the return of the item.
Any questions on Shipping, or the Return Shipping Label, please contact our friendly team here.