Unit Shipping Label – Prepaid Return Shipping
Unit Shipping Label – Prepaid Return Shipping
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Please note Units must be sent in a banana box. If the package is too large, additional shipping costs will apply.
Make shipping your unit for repairs easy and hassle-free with our prepaid Unit Shipping Label. This label covers both the cost of shipping your unit to us and the return trip after repair, ensuring a smooth and cost-effective process.
How It Works:
✅ Purchase Your Label – Choose from Non-Rural ($59.95) or Rural ($69.95).
✅ Receive Your Label by Email – We’ll send you a printable shipping label after purchase.
✅ Pack Your Unit Properly – The unit must be shipped in a banana box to avoid extra fees.
✅ Drop Off Your Parcel –
- Metropolitan: Schedule a pickup or drop it off at a Post Haste depot.
- Rural: Take the package to your nearest Post Haste depot, as rural pickups are not available.
Important Notes:
📌 Correct Packaging Required – Units must be sent in a banana box. If the package is too large, additional shipping costs will apply.
📌 Printing Required – You’ll need a printer to print the emailed label and securely tape it to the box.
📌 Check if You’re Rural – Use this Post Haste tool to confirm if your address is rural before selecting your shipping option.
📌 Optional Carrier Choice – You are welcome to arrange your own shipping if preferred.
📌 Applicable Models - this is available to most models of spa except for the Oslo. If you have an Oslo, please get in touch with our team to assist further.
By purchasing this prepaid label, you ensure a cost-effective and reliable return shipping process for your unit!
Shipping
Shipping
Spas
Mono6 - Metropolitan: $99 flat fee*. Rural: $169 flat fee*.
Mono8 - Metropolitan: $119 flat fee*. Rural: $189 flat fee*.
Oslo (4 boxes) - Metropolitan: $279 flat fee*. Rural: $379 flat fee*.
Tuscany (2 boxes) - Metropolitan: $179 flat fee*. Rural: $279 flat fee*.
All other spas (per box) - Metropolitan: $79 flat fee*. Rural: $119 flat fee*.
Spa control units (return) (except Oslo) - Metropolitan: $59.95*, Rural: $69.95*
Spa control units (one way) (except Oslo) - Metropolitan: $35.00*, Rural return: $45.00*
Oslo control units (return) - Metropolitan: $199.00*, Rural: $299.00*
Oslo control units (one way) - Metropolitan: $125.00,* Rural return: $195.00*
Accessories excluding Wicker Furniture
Metropolitan: $11 flat fee direct to your door*.
Rural: $21 flat fee direct to your door*.
Wicker Furniture
Metropolitan: $25 per item flat fee*.
Rural: $55 per item flat fee*.
Shipping discounts will be applied to 4 and 5 piece wicker furniture orders
*Subject to freight company’s standard urban and rural delivery charges. Some deliveries may attract an additional cost over and above our standard charges which will be payable by the purchaser. Any additional delivery costs payable by the purchaser will be confirmed prior to dispatch and delivery.
Please allow 3 days for metropolitan delivery and up to 10 days for rural delivery.
Need to return your unit for warranty or repairs?
Purchase our Return Shipping Label at a hugely discounted price. This cost covers sending the unit back to Portable Spas Service Centre and the return of the item.
Any questions on Shipping, or the Return Shipping Label, please contact our friendly team here.