Although we are despatching Spas & Accessories within 1-2 working days of your order, our freight partners have advised us of potential delivery dates due to significantly higher freight volumes and COVID operating restrictions.
This is a nationwide issue impacting all retailers and is having a particular effect on Auckland and Waikato deliveries.
Please refer to your tracking information for delivery progress but contact us at firstname.lastname@example.org if your spa has not arrived within 14 days for non-rural, and 21 days for rural.
LAST DATE FOR CHRISTMAS DELIVERIES (Update 1/12/21)
Due to planned Strike action by KiwiRail workers (https://www.stuff.co.nz/business/127069437/kiwirail-workers-to-strike-for-two-days-in-december-in-support-of-a-wage-increase) we have been advised by our courier partners that the last date for guaranteed Christmas Delivery is now Friday 3rd December.
FURTHER DELIVERY DELAYS ADVISED (Update 8/12/21)
Our courier partners have advised us today that due to unprecedented freight volume and pressure across the entire NZ freight network, anyone who has yet to receive their order may not receive their delivery until after Christmas.